Access levels

For an employee to be able to work with the company's services \ products, they must be given access to them. Access is set up separately for each concluded contract, in which you can grant access to one or several services \ products.

To select a user's access level:

1. Press the gear button.
   

2. Select in the left menu — ”Management” >> “Agreement №”**.

3. Opposite the employee's name, select the appropriate access level:

   • Without access — the lowest level of access. The employee can use the product \ service, but does not have the right to view and edit data. 

   • User — the ability to view the settings of the product \ service. 

   • Administrator — allows you to change the settings of the product \ service. Can create a user with the role “User” and “Administrator” in the product “System [CORE]”. 

   • Owner — allows you to change the settings of the product \ service. Appointed at registration and creation of a personal account. Can create a user with the role “Without access”, “User” and “Administrator” in the product “System [CORE]”. 

4. Repeat these actions for each product. 

   Users — users in the selected contract.

   • System [CORE] — manage roles.
   • Telephony — manage access to the product Telephony.
   • Virtual PBX — manage access to the product Virtual PBX.
   • Automated calls — manage access to the product Automated calls.
   • Chatbots — manage access to the product Chat-bots.
   • Integrations and API v2.0 — manage access to the products Intergrations and For developers.
   • Contact Center AI — manage access to the product Contact Center AI.

Also see:

How to manage users

How to add a new user to a contract

How to remove a user from a contract