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Knowledge base
Integrations (1)
API (1)
API | "options" format for Automated calls
Quick Start (1)
Fast Start (7)
How to login to KOMPaaS Portal? / Forgot password?
How to start receiving and making calls
How to order a phone number
View all 7
Telephony (2)
How to setup (13)
How to make calls with VoIP equipment?
How to create a SIP account
How to change SIP account password
View all 13
How it works (6)
How to get a SIP account password
Room Permissions
How to view phone numbers
View all 6
Virtual PBX (4)
How to setup (14)
Call evaluation
Setting up storage of call records
Trunk for external PBX
View all 14
How it works (13)
Blacklists and Favourites
Setting up call recording
Prompter
View all 13
How to set up a Call script (1)
Question-answer element
Routing Settings (1)
How to set up Question-answer
Automated calls (1)
How it works (3)
Automated calls
Procedure for launching the "Automated calls"
Automated calls modes
Chatbots (1)
How it works (11)
Description of components of the Chatbots constructor
Chatbots
Chatbots / Scenarios
View all 11
SIP trunk (1)
How to setup (2)
How to set up a SIP trunk
Linking phone numbers to a SIP trunk
Call Tracking (1)
How it works (1)
Call-tracking
Authentication (1)
Authentication services (1)
Password Call - authorization by code
My services (1)
Management of paid services (4)
How to activate "Call Recording”
How to activate Speech Synthesis - Speech-to-Text / Text-to-Speech
How to activate "Trunk for external PBX"
View all 4
Video instructions (1)
ALTEGIO (1)
How to set up an integration with Altegio
FAQs (3)
FAQs category
Questions related to KOMPaaS Portal (1)
KOMPaaS Portal login: email with 2fa code is not received.
Technical questions (3)
What DTMF types are supported?
What codecs are supported for voice?
One-way audio / no sound during calls (SIP ALG)
Contact Center Ai (2)
Which analytics systems can Contact Center Ai be connected?
Is callback and chat more efficient in one form?
Equipment setup (12)
Instruction set on how to setup equipment
Softphones for Android OS (5)
Setup Zoiper using QR code (Android)
Zoiper (Android)
PortGo (Android)
View all 5
Softphones for iOS (5)
Zoiper (iOS)
Media5-fone (iOS)
Setup Zoiper with QR code (iOS)
View all 5
Softphone for Windows OS (8)
X-Lite (Windows)
Eyebeam (Windows)
Zoiper (Windows)
View all 8
Softphone for Linux OS (1)
Ekiga (Linux)
Chima phones (1)
Chima SVP2000 setup
Gigaset phones (2)
Gigaset DX800A setup
Gigaset (Siemens) A510
Grandstream phones (1)
Grandstream GXP1620
Cisco / Linksys equipment (17)
VoIP phone Cisco SPA501
VoIP phone Cisco SPA303
VoIP phone Cisco SPA301-G2
View all 17
Panasonic equipment (1)
VoIP-phone Panasonic KX-TGP600
Asterisk PBX (1)
SIP Trunk setup on Asterisk
SNOM equipment (4)
SNOM D745
SNOM D305
SNOM D345
View all 4
Yealink equipment (9)
Yealink T48G
Yealink T46G
Yealink T41P
View all 9