The 'Automation' function is designed to manage scenarios that are created in the 'Virtual PBX' and 'Chat-bots' sections.
To add a scenario:
Click the 'Add a scenario' button. Then select the correspondence between scenarios from Chat-bots and VPBX, as well as the range and frequency.
Click the 'Save' button.
To manage a scenario, click on it. Depending on the scenario status (Waiting to start, running, or paused), the 'Start', 'Unpause', 'Delete' buttons will be unlocked.
Also see:
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