How to set up Subcriber's extension numbers

Go to 'Telephony' → 'VPBX' tab → 'Subscriber Numbers' in the left-hand menu → 'Subscriber Numbers' and click 'External'.

In the 'Add External Subscriber' modal window, specify the parameters:

1. Number — Virtual PBX subscriber number;

2. Route outgoing calls through — select a number;

3. Connect External PBX Number — your telephone system or one hosted by a provider.

4. Where To Direct The Call:

   • Number — phone number of the external operator.

   • SIP URI — unique address in the sip:name@domain format. For more information, see 'Connecting and configuring SIP URI'.

5. Subscriber Group — select the group whose settings will be applied to the subscriber. For more information, see 'Subscriber Groups';

6. Record all calls — select the checkbox to enable recording. For more information, see 'Call recording';

7. Comment — your comment;

   ✅Note: Transcription works only with 'Call recording'. To enable it, see 'How to enable 'Call Recording'.

   
   

8. Display the phone number of the forwarded caller — select the checkbox to display the customer's number when forwarding (option enabled) or the company's number (option disabled).

9. After configuring the settings, click 'Save'.

Also see:

Subcriber's extension numbers

How to set up an Internal number

Subscriber types

Trunk for External PBX

Call Recording

Call Forwarding