Setting up storage of call records

Modified on Wed, 14 Oct at 3:54 PM

To configure recording storage:

  1. Go to 'Telephony' → 'VPBX' tab → 'General Settings' menu on the left → 'Storage'.

  2. In the 'Storage period' field, select the desired period and save your changes.

    ⚠️ Attention!
    ​The amount of disk space included in the subscription fee is determined by your tariff plan. If the included storage limit is exceeded, additional charges will apply according to your tariff plan.
    • Unlimited (default) — recordings will not be deleted automatically.

    • Day;

    • Week;

    • Month;

    • 3 months;

    • 6 months;

    • 1 year;

    • When the specified storage period expires, recordings will be automatically deleted after 00:00.

  3. In the 'Audio record type' field, select the audio format: 'Mono' or 'Stereo'.

  • This window also displays the amount of disk space used, in gigabytes, out of the storage included in the subscription fee.

  • If necessary, the amount of disk space can be increased according to your tariff plan. Call recording continues uninterrupted. Recordings are neither deleted nor overwritten.


Also see:

Access to call records



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