Telephony redirection settings

Configuring call redirection for incoming calls from the telephone network

You can set up call redirection from one phone number to another destination — this can be a landline or mobile number, as well as a SIP URI.

Redirect by schedule

Redirect by schedule allows you to redirect calls to another destination based on the time of day and day of the week, for example, during non-business hours, calls are redirected to an employee's mobile phone.

For more details see: Telephony redirection settings — Redirect by schedule

Unconditional redirect

Unconditional redirect allows you to automatically send all incoming calls to another destination (phone number or SIP URI) at all times, regardless of any conditions.

For more details see: Telephony redirection settings — Unconditional redirect

Emergency call forwarding

Emergency call forwarding activates when all SIP accounts are offline.

For more details see: Telephony redirection settings — Emergency call forwarding

Redirect if Busy and/or Redirect if no Answer

To reduce call losses, you can configure redirection after a call has been received by the client's VoIP equipment and none of the subscriber devices could answer the call.

For more details see: Telephony redirection settings — Redirect if Busy and/or Redirect if no Answer

Also see:

Call handling in Telephony

Call handling management

Automatic Caller ID change