Subscriber types

A subscriber is the central object of a virtual PBX. They are assigned a short number and a default number for making outgoing calls. After completing the necessary settings, the subscriber is ready to work.

Virtual PBX subscribers can be of the following types:

• Call extension — a company employee with a short internal number - this can be a SIP phone, software on a smartphone or PC. When calling each other, employees dial this short number. 

• Call short number — an employee who has call forwarding set up from an internal number to an external number – this can be a landline phone or mobile phone of any country or SIP-URI. 

• Call mobile number — an employee with a mobile phone and KOMPaaS Telecom SIM card who has a short number and FMC option. Subscribers dial the short number to call each other. The mobile subscriber acts as an internal subscriber of the virtual PBX.

  ⚠️Attention! You can check the availability of the service in your region via email or by phone number on the website.

Virtual PBX subscribers have access to the following configurable features:

• Unified short numbering (short numbers from 1 to 4 digits);
• Call recording and listening in the "Calls (v2.0)" section;
• Call pickup of other subscribers in the queue;
• Call forwarding with different algorithms (Unconditional; If busy; If no answer; If unavailable);
• Restriction of outgoing communications to various directions (administrator disables certain communication directions);
• Restriction of outgoing communication expenses (administrator sets daily and monthly call

• limits);
• Automatic routing of subscriber's outgoing calls depending on the region of the called subscriber (with the "Routing by called subscriber region" option enabled).