How to set up “IVR Menu”?

Modified on Wed, 3 Apr at 9:52 AM

Go to the “Virtual PBX” >> “Settings” tab and select “Routing” >> “IVR Menu” in the left menu.

To create a new voice menu:

Click the "Add" button. The “New IVR Menu” modal window will open.
Set IVR menu parameters.
✅ Note:
About “Voice prompts” see here.
Click on the "Save" button.

Editing is available below on the “IVR Menu” tab.

In the “Call scenarios” section, configure the voice menu item. How to do this, see the “IVR menu element”.

Also see:

Call scenarios