Music on hold

Modified on Mon, 26 Oct at 8:21 AM

The virtual PBX allows you to select the music that callers (customers) hear when a call is placed on hold or while they are waiting in a queue. Music on hold is configured by uploading media files to the system.

By default, music for the queue is enabled in the virtual PBX. You can change it and upload your own music.

To view the uploaded music, go to 'Telephony' → tab 'VPBX' → left-hand menu 'Audio Files' → 'Music On Hold'.




Also see:

Voice prompts

Voice mailbox

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article